Wait, What Kind of Business is This?
A small fitness studio held classes and private sessions that were designed to be a tough workout. But the owner of the studio couldn’t stand to have her clients sweat.
She didn’t seem to understand that when the human body is doing something physical, it will sweat as a protection against overheating. Either her clients did the workout and produced sweat or they didn’t do the workout. But she was just as critical of clients who didn’t work hard enough as she was with the sweaty clients.
She would consistently make derogatory statements about the sweaty clients as if there was something wrong with them – but she was the one with a sweat issue running a fitness studio.
If you can’t stand sweat, you probably shouldn’t run a fitness studio. If you can’t stand the heat, get out of the kitchen.
It isn’t fair to the customers who don’t know that they are walking into a “set-up” where they are there only be criticized, demeaned and mocked. If you run a certain type of business, you need to understand that business. If you aren’t ok with it, find something else to do.