Customers of the World Database
Customer Experience stories from around the world
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Well, That’s Awkward
If your organization doesn’t care much about its customers, some may stick around, but others may wonder what’s the point?
Why am I not special anymore?
Creating good quality products can be difficult, but creating a good quality experience is not and the payoff is well worth it.
Wait, What Kind of Business is This?
If you can’t stand sweat, you probably shouldn’t run a fitness studio. If you can’t stand the heat, get out of the kitchen.
A Home Run
They seemed to understand what their customers might be feeling, not just the problem they were having.
We offer so much
What more could customers want? Well, customer service, for one.
Full-service farmer’s market
What set this market apart from others happened at the cash register.
The small things
It was a small gesture, but the sentiment was priceless.
HIPAA laws?
Disagreements happen, and the customer isn’t always right, but they can be treated with respect as you get to the bottom of an issue.
Customers will remember
In panic mode, business owners and senior leadership tend to run around making rash decisions while forgetting about the one thing that drives revenue - happy customers.
Welcome to Customers of the World
Customer loyalty, here you come.