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Think like a customer
New customers have no idea how your product works, how your business works or what the protocols are.
They know nothing.
Year end
New year, new outlook, new possibilities.
No soup for you
Don’t bother advertising an offer that no one qualifies for. If a customer doesn’t feel that you want their business, they will take it somewhere else.
Where customer retention begins
Do you sometimes believe your interactions with customers don’t impact your bottom line?
Don’t be so quick
What was true for a customer yesterday might not be true today.
Hello?
If you aren’t enthusiastic about your customers; why should they be excited about you?