Customers of the World Database
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Baby, it’s cold outside
Cold calls. Cold emails. They are a part of doing business.
Lessen the fear
Take the opportunity to show your customers what you have been working on for the past year.
In 2021, it’s not the same product and not the same experience
The thought was good, however, the execution was not.
We’re listening
Flexibility and adaptability will be the two most useful skills for organizations heading into 2021. How adaptable are you?
Especially for you
Everyone likes to feel special, even customers.
New year, new _____?
What changed in 2020? Everything and nothing.
Year end
New year, new outlook, new possibilities.
Upfront or underhanded?
When it comes to pricing, don’t be shady. Be honest. Be upfront.
“Growth” does not mean more customers
Simply having more customers does not automatically make your organization better.
Forest for the trees
Any customer interaction or purchase is not merely about a sale, instead, it’s laying the groundwork for potential future sales.
Virtual experiences
That effort, of doing what you can, rather than focusing on what you can’t, will be remembered by your customers.
Hiding behind a screen
Customer service operations that worked in the past may not work now.
Not in Kansas anymore
Organizations don’t have much of a choice in adjusting their business models right now, but simply tossing your products and services online is a bad idea.