Customers of the World Database
Customer Experience stories from around the world
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New isn’t better than old
To say to a customer, “no, you’ve spent too much money here to warrant a discount” is absurd.

Get off autopilot
Times are tough for everyone; don’t make a bad situation worse for your customers.

Keep them buying
How can you be of service in these strange times? How can you provide for the customers looking for your products?

Can increased demand work against you?
Growth is something that most businesses dream of but with growth comes challenges.