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Let Me Tell You About Our Problems

In business, trust is fundamental.

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Don’t Yell At Your Customers

You’d think that it wouldn’t need mentioning, but never yell at your customers.

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There’s been some criticism of “hygiene theater” vs. what actually keeps people safe.

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To be truly “helpful,” an organization must understand the customer’s needs and make life eaiser for them. Not more difficult.

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Once you know your why, the how will reveal itself.

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Because of this fact, the organization knew that buying habits might also change.