Customers of the World Database
Customer Experience stories from around the world
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Give them the tools
When a customer service representative is empowered, great things can happen. But first, they need to be given the proper tools and resources.
Lessen the fear
Take the opportunity to show your customers what you have been working on for the past year.
Fresh starts
There’s always an opportunity to do better and to be better. Use it.
New year, new _____?
What changed in 2020? Everything and nothing.
Year end
New year, new outlook, new possibilities.
Perspective
“Different” doesn’t have to mean “worse.”