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Well, That’s Awkward
If your organization doesn’t care much about its customers, some may stick around, but others may wonder what’s the point?
Make Your Customers Feel Comfortable
Customers may not remember the words you spoke or the actions you took, but they will remember how you made them feel.
Don’t Yell At Your Customers
You’d think that it wouldn’t need mentioning, but never yell at your customers.
Customers can be helpful too
Pay it forward, be kind, be thoughtful and all the rest.