Customers of the World Database
Customer Experience stories from around the world
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Lasting impressions
“It's customers like you that make all of this madness worth it.”
Brave new world
By now, we all understand that it isn’t business as usual, but what does that mean exactly?
Communication
Each customer transaction is an opportunity to show a customer who you are as an organization – your ethics as well as your quality of service.
Get off autopilot
Times are tough for everyone; don’t make a bad situation worse for your customers.
HIPAA laws?
Disagreements happen, and the customer isn’t always right, but they can be treated with respect as you get to the bottom of an issue.