Customers of the World Database
Customer Experience stories from around the world
Search the database for customized topics:
- General Advice
- Customer Issues
- Repeat customers
- Online operations
- Growth
- Communications
- Customer Satisfaction
- Customer Loyalty
- Building Relationships
- Questions to ask yourself
- Employee Experience
- Marketing
- Product Development
- Customer Experience
- Customer Interactions
- New Customers
- Business Operations
- Complaints
- Customer Retention
- Front line employees
- Business Development
- Operations
A Difficult Customer
Customers like this may appear to be difficult, but actually they are wonderful for a business.
First Rule For Working With Potential Customers
It never is “out of sight, out of mind.” Not when it comes to customers.
Why am I not special anymore?
Creating good quality products can be difficult, but creating a good quality experience is not and the payoff is well worth it.
Hey, Nice Box
A repeat customer all because the product arrived undamaged. That’s it. That’s all it took.
Stop “delighting” your customers
Customers do not want to be “delighted,” so stop trying to “delight” them.