Customers of the World Database
Customer Experience stories from around the world
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- General Advice
Lessen the fear
Take the opportunity to show your customers what you have been working on for the past year.
In 2021, it’s not the same product and not the same experience
The thought was good, however, the execution was not.
New year, new _____?
What changed in 2020? Everything and nothing.
Year end
New year, new outlook, new possibilities.
Perspective
“Different” doesn’t have to mean “worse.”
Get back to normal or preparing for a changed world?
“Getting back to normal” seems to be a popular phrase right now, but it’s misguided.
Don’t lose sight of the big picture
This is a new world but it is one that has created new ideas for providing customer satisfaction.